When Kuan from Astana, Kazakhstan, began searching for medical help, he and his family quickly realised how limited the options for neurological rehabilitation were in their home country. After receiving good acute care locally, they realised that his recovery would require a specialised rehabilitation clinic abroad. With determination and hope, they began searching for clinics in Europe and Turkey – but from the outset, Germany was their first choice.
With the support of their doctors in Moscow and subsequent direct contact with Dr Neumann from the Kliniken Schmieder, the family organised every detail of the rehabilitation stay in advance. “We were relieved to have found a team that not only understood our medical needs but could also communicate with us in Russian,” they report. “That immediately gave us confidence.”
When they arrived in Allensbach late in the evening, they were exhausted from the journey and full of uncertainty. “It was dark, everything seemed grey, and we didn’t know what to expect,” recalls Kuan’s family. “But as soon as we met Dr Neumann and Ms Hillard, everything changed. They gave us a warm welcome, explained every step to us and guided us through the process. Suddenly, everything looked bright again.”
Throughout his rehabilitation, Kuan worked closely with an interdisciplinary team of specialists who supported him every step of the way. “We are very satisfied with the results of the treatment and therapy,” says his family. “In Germany, everything was well organised and professional, and we could see progress every day.”
At the end of his stay, Kuan felt strong, optimistic and deeply grateful. “The results exceeded our expectations. We will stay in touch with the Kliniken Schmieder, as my neurological conditions require ongoing care and follow-up,” they emphasise.
Their message to other patients considering rehabilitation abroad is clear:
“Trust the Kliniken Schmieder. The competence, friendliness and organisation you will find here can truly change your life.”
